Privacy Policy
Last updated: 3 August 2026
This policy explains how the official Friends Group of Companies website handles information submitted by visitors. Friends Group of Companies is the portfolio identity presented on this website. Enquiries may be directed to the relevant separately licensed company or property contact.
Information we collect
We may collect information that you submit through an enquiry form, including your name, telephone number, email address, location, selected company or property, and the message you provide.
Our server may also process basic technical information required to deliver and secure the website, such as an IP address, browser information, requested page, date and time.
How we use information
Information may be used to respond to your enquiry, direct it to the appropriate Friends company or property contact, provide requested information, maintain enquiry records, prevent spam and protect website security.
We do not sell personal information to advertisers.
Optional analytics
When Google Analytics is configured, it is loaded only after a visitor accepts the analytics preference displayed on the website. Analytics helps us understand general website usage, such as pages visited and device categories. Visitors may decline optional analytics and continue using the website.
The analytics preference is stored in the visitor’s browser. Clearing browser storage resets that choice.
Cookies and local storage
The website may use essential session cookies for secure administration. Public visitors may also have an analytics-consent preference stored locally in their browser. Optional analytics technologies are not loaded before consent.
Sharing and service providers
Information may be shared with the relevant Friends company or responsible team member when necessary to answer an enquiry. Website hosting, email and analytics providers may process limited information as part of providing their services.
Data retention and security
Enquiry records are retained only as long as reasonably required for communication, business records, security and legal obligations. Reasonable technical controls are used to protect the administration area and database, but no online system can guarantee absolute security.
External links
This website links to separate company websites, Google profiles and social-media platforms. Those services have their own privacy practices, and this policy does not control information processed on external websites.
Your questions and requests
For privacy questions, correction requests or deletion requests relating to information submitted through this website, contact info@friendsgroupofcompanies.com. We may need to verify the request before acting on it.